Contact Us

We're Here to Help

At Rattan Garden Mall, we're passionate about helping customers create beautiful and comfortable outdoor living spaces.

Whether you have a question about one of our products, need help with an order, or would like advice before making a purchase, our friendly customer support team is here to assist you.

We aim to respond to all enquiries within one business day.

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Customer Support

Email

support@rattangardenmall.co.uk

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Telephone

+44 7724691330

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Business Hours

Monday – Friday

9:00 AM – 5:00 PM (GMT)

Closed on weekends and UK public holidays.

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Company Information

Rattan Garden Mall

Operated by ROZAJA SERVICES LTD

Company Registration Number

13683547

VAT Registration Number

GB403216547

Registered Office

K338 Stafford Enterprise Park

Weston Road

Stafford

Staffordshire

ST18 0BF

United Kingdom

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Order Support

If your enquiry relates to an existing order, please include:

• Order Number
• Full Name
• Email Address
• A brief description of your enquiry

Providing these details helps us respond more quickly and efficiently.

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Delivery & Returns

Need information about shipping or returns?

Please visit our:

• Shipping Policy
• Returns Policy

If you still require assistance, our support team will be happy to help.

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Business Enquiries

For wholesale opportunities, partnerships or media enquiries, please contact:

support@rattangardenmall.co.uk

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Our Customer Promise

At Rattan Garden Mall, customer satisfaction is at the heart of everything we do.

We are committed to providing:

• High-quality outdoor furniture
• Honest and transparent service
• Secure online shopping
• Reliable UK delivery
• Friendly customer support
• Fast responses to all enquiries

Whether you're furnishing a small patio or creating the perfect garden retreat, we're here to help every step of the way.

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Why Shop With Us

✓ UK Registered Company

✓ VAT Registered

✓ Secure Online Payments

✓ Free Delivery Across Mainland UK

✓ Quality Outdoor Furniture

✓ Dedicated Customer Support

✓ Fast Response Within One Business Day

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Frequently Asked Questions

How quickly will you respond?

We aim to reply to all customer enquiries within one business day.

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Where is Rattan Garden Mall based?

Rattan Garden Mall is operated by ROZAJA SERVICES LTD, a UK registered company based in Stafford, England.

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Do you deliver throughout the UK?

Yes.

We deliver across mainland United Kingdom.

For full delivery information, please visit our Shipping Policy.

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Can I return my order?

Yes.

Please refer to our Returns Policy for full details regarding eligibility, return procedures and refund processing.

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What payment methods do you accept?

We accept all major debit and credit cards together with other secure payment methods available during checkout.

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Need Help Choosing?

Not sure which garden furniture is right for your outdoor space?

Our experienced customer support team is happy to help you choose the perfect furniture for your garden, patio or conservatory.

Simply send us a message and we'll be pleased to assist you.