30-Day Return Policy

You have 30 days from the date of delivery to request a return.

Items must be unused, in original packaging, and in the same condition as received.

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Return Shipping

• If the return is due to our error (damaged, defective, wrong item), we cover return shipping.
• If the return is due to customer preference, return shipping cost is the customer's responsibility.

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Refund Processing

Once we receive and inspect your return:

• Refunds are issued within 3 business days
• Refunds are returned to the original payment method

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Shipping Area

We currently ship within the United Kingdom only.

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Company Information

ROZAJA SERVICES LTD
Floor 8, Room 10 St James House, Pendleton Way, Manchester, M6 5FW, United Kingdom.
Company Number: 13683547
VAT Number: 403216547

Email: support@rattangardenmall.co.uk
Phone: +44 7724691330